Almost everybody knows that repeat clients or customers are one of the best sources to generate revenue for your business or start-up. Since you have dealt with them in the past, you tend to know many things about them and that helps you to deal with them in future too. In this article we will tell some good working tips to keep your clients come again. So without wasting much time below are the tips:
1. Provide Best Service
When you deal with your new clients, provide them the best service and ensure that they are highly satisfied. This will enable them to contact you for future projects/work. If they aren’t satisfied with your service, then there is no possibility of them returning to you for their new projects. So provide the best service and keep your clients happy!
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2. Keep in Touch
Always keep in touch with your existing clients. Send them greeting cards, reminders, congratulatory emails/cards etc from time to time so that they remember about your company or startup. You can even contact them by phone if possible. Always try to maintain a slight personal touch to the communication whenever possible .
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3. Offer Discounts
You can offer discounts and/or free services to your existing clients. Always offer them some good combo offers and deals if possible. Send them emails from time to time regarding your services and discounts being offered by you. If they were satisfied with your service, they will definitely return back to you.
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These 3 tips will definitely help you in getting repeat clients for your business. But its important to note that new clients are equally important, so at the same time focus on attracting new customers as well.
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