Over your freelancing career , you will certainly run into a client and this is simply not happy with your work. When this happens, he or she may leave negative feedback. For a freelancer, this can often feel like ” The Scarlet Letter ” that can not get away from. With more than 1000 projects Elance under my belt , and I also encountered for ” The Scarlet Letter ” feeling sometimes. Fortunately, there are some ways in which you can fix negative feedback. Let’s examine a few of those tips and tricks.
Communication with the client
If the client left you negative feedback , there are often ways that you can have removed. Talk with the client and apologize that they were not satisfied with the work you’ve done. Ask them to get a chance to review and reform of the specifications, and asking them to remove the comment once they’re happy. Most customers do not have this problem if they ‘re reasonable people.
If the feedback undue
If you know the client should have been satisfied with the work because you delivered on what specifically asked in the time frame they gave you – talk to a separate location you are working on. Explain the situation or to get a ticket to be a conflict situation reviewed by the Board of Directors of freelancing site. If the site feels as if you are in the right, they may be able to remove negative feedback from your profile.
Explain the situation
In many sites, such as Elance , you have the ability to answer negative feedback. This is your chance to explain to other clients who may see the reactions of exactly what happened – your chance to tell your side of the story. Explain what happened and why you feel it was not worth comment. It may be that they were going through the difficulty in the family or that the client was simply being unreasonable about the work that turned a lot of customers are browsing profiles will actually stop to read the negative feedback, as well as your response.
When all else fails
If there is something you can do to negative feedback removed, and simply live with it. Do what you can to build your positive feedbacks and forget about the negative. If you have a fifty- statements positive and one negative one, and chances are it will not affect you very badly – just take a look at some of the other parties to see that this is true.
Using the above tips, you can do everything in your power to fix negative feedback so as not to affect your freelancing career.